Update Agent | BookedIn Documentation

var client = new RestClient("https://api.bookedin.ai/api/v1/agents/agent_id");
var request = new RestRequest(Method.PUT);
request.AddHeader("X-API-Key", "<apiKey>");
request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{\n  \"name\": \"Sales Agent\",\n  \"agent_config\": {\n    \"objective\": \"Book qualified demos and gather company information\"\n  }\n}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);

{
  "id": "agt_abc123xyz",
  "business_id": "string",
  "name": "Sales Agent",
  "agent_config": {
    "prompt": "You are a helpful sales assistant for Acme Corp. Be professional, friendly, and focus on understanding customer needs before suggesting solutions.",
    "objective": "Book a demo call with qualified leads",
    "extract_values": [
      "company_name",
      "budget",
      "timeline",
      "decision_maker"
    ],
    "webhook_url": "https://your-server.com/webhooks/bookedin",
    "model": "openai/gpt-4.1",
    "timezone": "America/New_York"
  },
  "channel_profiles": {
    "vapi_profile": {
      "enabled": false,
      "channel_specific_prompt": "string",
      "first_message": "Hi, this is Sarah from Acme Corp. Is this a good time to talk?",
      "voice": {
        "id": "Savannah",
        "provider": "vapi"
      },
      "background_sound": "office",
      "tools": [
        "string"
      ],
      "model": "gpt-4.1",
      "provider": "openai"
    },
    "twilio_sms_profile": {
      "enabled": false,
      "channel_specific_prompt": "string",
      "first_message": "Hi {{first_name}}! This is Sarah from Acme Corp. I wanted to follow up on your inquiry.",
      "split_messages": true,
      "tools": [
        "string"
      ],
      "model": "openai/gpt-4.1",
      "selective_handling": {
        "enabled": false,
        "keywords": [
          "string"
        ],
        "prompt": "string"
      }
    },
    "whatsapp_profile": {
      "enabled": false,
      "channel_specific_prompt": "string",
      "first_message": "Hi {{first_name}}! This is Sarah from Acme Corp. I wanted to follow up on your inquiry.",
      "split_messages": true,
      "tools": [
        "string"
      ],
      "model": "openai/gpt-4.1",
      "selective_handling": {
        "enabled": false,
        "keywords": [
          "string"
        ],
        "prompt": "string"
      }
    },
    "instagram_profile": {
      "enabled": false,
      "channel_specific_prompt": "string",
      "first_message": "Hi {{first_name}}! This is Sarah from Acme Corp. I wanted to follow up on your inquiry.",
      "split_messages": true,
      "tools": [
        "string"
      ],
      "model": "openai/gpt-4.1",
      "selective_handling": {
        "enabled": false,
        "keywords": [
          "string"
        ],
        "prompt": "string"
      }
    },
    "gmail_profile": {
      "enabled": false,
      "channel_specific_prompt": "string",
      "first_message": "Hi {{first_name}}! This is Sarah from Acme Corp. I wanted to follow up on your inquiry.",
      "split_messages": true,
      "tools": [
        "string"
      ],
      "model": "openai/gpt-4.1",
      "selective_handling": {
        "enabled": false,
        "keywords": [
          "string"
        ],
        "prompt": "string"
      }
    },
    "outlook_profile": {
      "enabled": false,
      "channel_specific_prompt": "string",
      "first_message": "Hi {{first_name}}! This is Sarah from Acme Corp. I wanted to follow up on your inquiry.",
      "split_messages": true,
      "tools": [
        "string"
      ],
      "model": "openai/gpt-4.1",
      "selective_handling": {
        "enabled": false,
        "keywords": [
          "string"
        ],
        "prompt": "string"
      }
    },
    "imessage_profile": {
      "enabled": false,
      "channel_specific_prompt": "string",
      "first_message": "Hi {{first_name}}! This is Sarah from Acme Corp. I wanted to follow up on your inquiry.",
      "split_messages": true,
      "tools": [
        "string"
      ],
      "model": "openai/gpt-4.1",
      "selective_handling": {
        "enabled": false,
        "keywords": [
          "string"
        ],
        "prompt": "string"
      }
    }
  },
  "created_at": "2024-01-15T09:30:00Z"
}

Update an existing agent. All fields are optional — only provided fields are updated.

Authentication

X-API-Keystring

Your API key from Dashboard → Settings → API Keys

Your API key from [Dashboard → Settings → API Keys](https://dashboard.bookedin.ai/settings)

Path parameters

agent_idstringRequired

Request

This endpoint expects an object.

namestringRequired>=1 character

Display name for the agent

agent_configobjectOptional

Core agent configuration

channel_profilesobjectOptional

Channel-specific configurations. Enable and configure each channel independently.

Response

Agent updated

idstring or null

Unique agent identifier

business_idstring or null

Business this agent belongs to

namestring or null

Display name for the agent

agent_configobject or null

Core agent configuration

channel_profilesobject or null

Channel-specific configurations. Enable and configure each channel independently.

created_atdatetime or null

Authentication

Path parameters

Request

Response

Errors