Zadarma

Zadarma is a cost-effective VoIP solution for voice channels.


Step 1: Get SIP credentials

Register for Zadarma and navigate to your SIP settings.

Open Zadarma SIP Settings →

Copy your SIP authentication credentials:

CredentialDescription
NameYour SIP username
PasswordYour SIP password
Zadarma SIP credentials page

Step 2: Purchase a phone number

Buy a phone number from Zadarma’s number catalog.

Browse Numbers →


Step 3: Configure external server

After purchasing, go to your active numbers.

Open Active Numbers →

For each number you want to use with BookedIn:

  1. Click the ⚙️ gear icon on your number
  2. Select External Server
  3. Click Show IP
  4. Copy the first IP address and paste it
Zadarma external server IP configuration

Step 4: Add to BookedIn

Enter your Zadarma credentials and phone number in your agent’s voice channel configuration:

  • SIP Name
  • SIP Password
  • Phone Number